Selected Work and Capabilities

Chatbot Automation Portfolio and Website Projects

This chatbot automation portfolio presents representative ManyChat, WhatsApp, social media and website projects designed to improve customer communication, lead handling and online presentation. Projects may use platforms such as ManyChat, WordPress and Shopify.

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Chatbot automation portfolio with ManyChat social media and website projects

Project Portfolio

Chatbot Automation Portfolio and Digital Project Work

The portfolio below combines a published case study with representative project types based on the services I provide. Client names and private data are not displayed without permission.

Instagram comment-to-DM automation workflow for lead capture and follow-upPublished Case Study

Instagram Lead Automation

A comment-to-DM journey designed to capture interest, qualify leads and organise the next step for the business team.

InstagramManyChatLead Capture
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WhatsApp appointment automation with calendar booking and confirmation workflowRepresentative Workflow

WhatsApp Appointment Automation

A structured enquiry and booking journey with service selection, customer details, status updates and team handoff.

WhatsAppBookingsGoogle Sheets
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Facebook Messenger lead qualification and routing automation workflowRepresentative Workflow

Facebook Messenger Lead Journey

A Messenger flow for common questions, lead qualification and routing prospects to the correct offer or person.

FacebookMessengerLead Routing
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Social media content planning, scheduling and analytics dashboardRepresentative Service

Social Media Content Management

A monthly content system covering planning, captions, publishing coordination and performance review.

Content PlanPublishingReporting
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Responsive WordPress business website design and development workspaceRepresentative Website

WordPress Business Website

A responsive service website with clear navigation, enquiry paths, contact forms and SEO-friendly page structure.

WordPressResponsiveLead Generation
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Shopify ecommerce store with product catalogue, cart and mobile shopping experienceRepresentative Website

Shopify Ecommerce Store

A structured online store with collections, products, payment settings, shipping configuration and mobile review.

ShopifyEcommerceMobile
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How Projects Are Built

Strategy Before Tools

Every project begins with the business goal, customer journey and team workflow before platforms and features are selected.

1

Understand

Review the audience, offer, current process and desired customer action.

2

Plan

Map the journey, content, information requirements and handoff points.

3

Build

Develop the agreed automation, campaign structure or website experience.

4

Launch

Test the main paths, complete the handover and provide agreed support.

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