Published Case StudyInstagram Lead Automation
A comment-to-DM journey designed to capture interest, qualify leads and organise the next step for the business team.
Read Case Study →Selected Work and Capabilities
Digital Projects Built Around Real Business Journeys
Explore representative chatbot automation, social media, advertising and website projects designed to improve customer communication, lead handling and online presentation.
Project Portfolio
Automation, Marketing and Website Work
The portfolio below combines a published case study with representative project types based on the services I provide. Client names and private data are not displayed without permission.
All ProjectsChatbotsSocial MediaAdvertisingWebsites
Published Case Study
Representative WorkflowWhatsApp Appointment Automation
A structured enquiry and booking journey with service selection, customer details, status updates and team handoff.
View Related Service →
Representative WorkflowFacebook Messenger Lead Journey
A Messenger flow for common questions, lead qualification and routing prospects to the correct offer or person.
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Representative ServiceSocial Media Content Management
A monthly content system covering planning, captions, publishing coordination and performance review.
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Representative WebsiteWordPress Business Website
A responsive service website with clear navigation, enquiry paths, contact forms and SEO-friendly page structure.
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Representative WebsiteShopify Ecommerce Store
A structured online store with collections, products, payment settings, shipping configuration and mobile review.
View Related Service →How Projects Are Built
Strategy Before Tools
Every project begins with the business goal, customer journey and team workflow before platforms and features are selected.
1
Understand
Review the audience, offer, current process and desired customer action.
2
Plan
Map the journey, content, information requirements and handoff points.
3
Build
Develop the agreed automation, campaign structure or website experience.
4
Launch
Test the main paths, complete the handover and provide agreed support.
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