Lead Qualification
Collect the details your team needs before taking over the conversation.
WhatsApp Business Automation
WhatsApp Chatbot Automation Services
WhatsApp chatbot automation helps businesses qualify leads, answer common questions, book appointments, organise customer support and guide customers through a product catalogue or chatbot shop. The workflow can connect with Google Sheets, CRM tools and team notifications through CRM integration services. Review the wider ManyChat chatbot automation service and supported features on the official ManyChat platform.
Fast, Structured Customer Communication
WhatsApp Chatbot Automation for Enquiries, Shopping and Follow-Up
The automation can handle repetitive questions, collect information, present products and route qualified conversations to your team.
A guided chatbot shop can help customers browse products or categories, view key details and move towards an order or human sales conversation. The setup is planned around Meta requirements, your approved WhatsApp number and the commerce features supported by your connected tools.
- Welcome, menu and keyword journeys
- Lead capture and qualification
- Appointment or consultation requests
- Guided product catalogue and chatbot shop journeys
- Order or service enquiry routing
- Frequently asked question replies
- Approved template-message planning
- Human handoff and team notifications
- Google Sheets, CRM and webhook integrations
Key Capabilities
What WhatsApp Chatbot Automation Can Do
Bookings and Requests
Guide customers through appointment, consultation or quotation questions.
WhatsApp Chatbot Shop
Present products, categories and ordering steps inside a guided WhatsApp conversation.
Business Integrations
Send customer information to spreadsheets, CRM tools and connected systems.
Support Routing
Direct customers to the correct department or human team member.
Template Messages
Plan approved outbound reminders and follow-up messages where permitted.
Customer Data
Organise names, contact details, interests and conversation outcomes.
Service Options
WhatsApp Automation Packages
WhatsApp Starter
Custom Quote
- Welcome and menu flow
- FAQ and enquiry routing
- Basic lead capture
- Human handoff
Lead and Booking System
Custom Quote
- Lead qualification
- Appointment or quote journey
- Team notifications
- Spreadsheet or CRM connection
Custom WhatsApp System
Custom Quote
- Multiple departments, products or services
- Chatbot shop or catalogue journey
- Advanced routing and custom integrations
- Ongoing support options
Frequently Asked Questions
WhatsApp Automation FAQs
Do I need the WhatsApp Business Platform?
Most advanced automation requires an approved WhatsApp Business Platform connection. The required setup is reviewed before development begins.
Can you create a shop inside the WhatsApp chatbot?
Yes. A guided chatbot shop can present products or categories, show useful details, collect customer choices and move the conversation towards an order or a human sales representative. The exact experience depends on the commerce features supported by the connected platform and account.
Can the chatbot send promotional messages?
Outbound messages must follow Meta policies, customer-consent requirements and approved message-template rules.
Are WhatsApp conversation charges included?
No. Meta, automation-platform and service-provider charges are separate from the development fee.
Can my staff take over conversations?
Yes. Human handoff and team routing can be included according to your support workflow.
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Tell Me About Your WhatsApp Workflow
Share your business type, number status, enquiry volume, products or services, required questions, departments and integrations.
WhatsApp Automation Quote
Write “WhatsApp Automation” in the subject field.
Improve WhatsApp Communication
Build a Faster and More Organised Customer Journey
Combine automation, chatbot shopping, clear human handoff and business integrations.
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